Task 4 — Representatives & Continuous Professional Development

A representative is any natural person who renders a financial service to clients for or on behalf of an FSP — whether under employment or mandate. The FSP carries vicarious responsibility for the conduct of every representative on its register. Representatives must meet ongoing Fit and Proper requirements including competence, supervision (where applicable) and Continuous Professional Development.

• 01Every representative must be recorded in the FSP's representative register with the date of first appointment and the product sub-categories authorised.
• 02Supervision plans: representatives who have not yet met experience or qualification requirements must be supervised in writing under prescribed conditions.
• 03CPD: representatives must accrue a minimum of 18 hours per CPD cycle (split between general, ethics and product-specific hours per Board Notice 194).
• 04FSP must conduct due-diligence checks (criminal record, insolvency, prior debarment) before appointing any new representative.

• 01CPD hour split — general / ethics / product-specific — and the CPD cycle window (1 June to 31 May).
• 02When a representative must be placed under formal supervision and the duration thereof.
• 03Consequences of a representative rendering services outside their authorised product sub-category.
• 04Records the FSP must keep on representatives, and the minimum retention period.